Handle common questions and lead capture beyond business hours.
Automation with human handover
Automate customer conversations on WhatsApp
Answer questions, qualify leads and hand over to agents.
Build guided journeys for support, bookings, order updates and lead capture beyond business hours.
India-wide supportPractical implementationClear reporting
Keep bot context and agent handover in the same customer journey.
Qualification, customer service and transaction-led journeys.
What the product helps you do
Focus on the customer action—not the channel complexity
Use the capabilities that solve the immediate business problem and keep the experience simple for your customer.
Frequently asked questions
Answer routine product, policy and service questions consistently.
Lead journeys
Collect requirements and identify high-intent enquiries before an agent joins.
Order and service flows
Support tracking, appointment, payment and request-status journeys.
Human handover
Transfer the conversation with context when automation is no longer enough.
Business impact
Faster first responses without losing the human touch
The chatbot handles repeatable steps so your team can focus on conversations that need judgement or personal attention.
- Reduce waiting time for common questions
- Capture leads even outside office hours
- Standardise repetitive customer journeys
- Give agents the conversation context before handover
Questions businesses ask
What to know before you start
Our team can map the product to your audience, volume, integrations and expected customer action.
Can a WhatsApp chatbot answer our own FAQs?+
Yes. The flow can be designed around your approved business information and customer journeys.
Can the chatbot transfer to an agent?+
Yes. Human handover can be included for conversations that require personal support.
Can we use buttons and menus?+
Yes. WhatsApp supports interactive options within approved business messaging experiences.
Plan the right workflow
See how WhatsApp Chatbot can work for your business
Share your use case and expected volume. We will recommend a practical setup, channel mix and implementation path.
