Unified CPaaS platform

Every customer conversation. One intelligent panel.

Send WhatsApp, RCS, SMS and voice campaigns from one workspace—with smart fallback when a channel is unavailable.

Live performance viewCommunication overview
Messages sent+18.4%
84,290Across all channels
Delivered+11.2%
96.8%After fallback routing
Active flowsLive
28Campaigns and journeys
Replies+8.6%
4,812Unified team inbox
Delivery performanceLast 7 days
MonTueWedThuFriSatSun
Fallback routeCampaign #2831

Move undelivered messages to the next available channel.

01
WhatsAppPriority channel
Retrying
02
RCSRich fallback
Ready
03
SMSUniversal fallback
Ready
Weekend offer campaign52,600 contacts
86% delivered
Payment reminder flow12,480 contacts
96% delivered
Trusted by 2,000+ brands across India
Featured communication solutions

Choose the right channel for every customer moment

Explore rich RCS experiences and one connected CPaaS workspace for every campaign.

RCS Business Messaging

Turn mobile messages into rich, interactive journeys.

Use verified branding, media, carousels and quick actions to help customers discover, compare and respond.

Explore RCS
RCS rich messaging experience
Adfinmark CPaaS Panel

One panel for campaigns, analytics and smart fallback.

Operate WhatsApp, RCS, SMS, voice and email from a connected workspace with clear delivery visibility.

Explore CPaaS Panel
Adfinmark CPaaS dashboard
Communication suite

Start with the channels businesses use most. Expand when you need more.

Explore the core Adfinmark products that drive engagement, delivery and customer conversations at scale.

CPaaS Panel

CPaaS Panel

Run WhatsApp, RCS, SMS, voice, IVRS, email and chatbot campaigns from one CPaaS platform with smart fallback, analytics and unified workflows.

Explore CPaaS Panel
WhatsApp Business API

WhatsApp Business API

Use the WhatsApp Business API for verified notifications, marketing campaigns, support conversations, product messages, automation and measurable customer journeys.

Explore WhatsApp Business API
RCS Business Messaging

RCS Business Messaging

Create verified RCS Business Messaging campaigns with rich cards, carousels, suggested actions, media, two-way replies, analytics and SMS fallback.

Explore RCS Business Messaging
WhatsApp Chatbot

WhatsApp Chatbot

Automate WhatsApp lead qualification, FAQs, support, appointment booking, order tracking and agent handover with an intelligent business chatbot.

Explore WhatsApp Chatbot
Built for communication at scale

Scale you can rely on

2000+trusted brands
10M+SMS delivered monthly
300M+monthly SMS capacity
Pan-IndiaPan-India coverage
4.9/5customer rating
WhatsApp Business API

Turn updates into useful customer conversations

Send verified notifications, offers and support journeys with buttons, automation and a clear path to a human agent—without forcing customers out of WhatsApp.

Verified business messagingAutomation with agent handoverMarketing, utility and support flows
Explore WhatsApp API
Connecting brands across India

Local campaign support with communication infrastructure built to scale

From campaign planning and template support to routing, reporting and optimisation, our team helps businesses choose the right channel for every customer moment.

Pan-India supportVolume-based planningMulti-channel expertise
Talk to our communication specialists

Plan reach, experience and cost around your real use case

Share the customer action, monthly volume and preferred channels. We will recommend a practical implementation path.

Contact sales
Client feedback

Our happy customer feedback.

Businesses across India use Adfinmark for timely campaigns, alerts, follow-ups and customer conversations.

5 star rating

Adfinmark helped us organize customer follow-ups and campaign communication in a cleaner way. The team understands dealership speed and support requirements.

Aadi AutolinksAadi Autolinks Pvt LtdAutomotive dealership
5 star rating

For finance journeys, timely alerts and lead follow-ups matter. Adfinmark gives us a practical communication layer for customer engagement.

TrutaskTrutaskFinance & consulting
5 star rating

Our member updates, offers and campaign messages became easier to manage with Adfinmark. The process is simple, responsive and reliable.

Burn GymBurn GymFitness brand
5 star rating

Retail campaigns need fast execution and clear communication. Adfinmark’s team supports that with dependable planning and timely follow-up.

MagSonMagSonRetail brand
5 star rating

Timely updates and promotional messages are important in travel. Adfinmark makes customer communication smoother and more dependable.

Nutan TravelsNutan TravelsTravel services
5 star rating

The Adfinmark team has been professional and prompt for member communication, campaign planning and outreach support.

Central Phoenix ClubCentral Phoenix ClubClub & hospitality
WhatsApp chatbot

Automate FAQs, lead capture and support journeys inside WhatsApp.

Guide users with quick replies, help them track orders, surface support options and smoothly move high-intent conversations to a human agent whenever needed.

Lead qualificationOrder & service flowsAgent handover
Explore WhatsApp chatbot
WhatsApp chatbot visual

Ready to run every customer conversation from one panel?

Tell us your use case. We will help map the right channel mix, fallback order and campaign workflow for your business.

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